At deobet, your personal data is handled with the same care we put into every game on our platform. This Privacy Policy explains exactly what information we collect, why we collect it, how we use it, and the rights you have as a player in the Philippines.
Six core commitments deobet makes to every player regarding the protection and responsible use of personal data.
deobet collects only the personal information necessary to operate your account, verify your identity, process payments, and comply with PAGCOR regulations. We do not collect data for its own sake.
All data transmitted between your device and deobet's servers is protected by industry-standard SSL/TLS encryption. Your account credentials, payment details, and personal information are never transmitted in plain text.
deobet does not sell, rent, or trade your personal information to third parties for marketing purposes. Your data is yours. We share it only where required by law or to deliver the services you've signed up for.
deobet processes personal data in accordance with Republic Act No. 10173, the Data Privacy Act of 2012, and its implementing rules. Your rights as a data subject under Philippine law are fully respected.
We tell you exactly what data we collect, why we collect it, and how long we keep it. No hidden tracking, no undisclosed data sharing. If our practices change in a material way, we will notify you before the changes take effect.
As a deobet player, you have the right to access, correct, delete, and port your personal data at any time. Submit a data subject request to our support team and we will respond within the timeframes required by Philippine law.
deobet ("we", "us", "our") is committed to protecting the privacy and personal data of every player who uses our platform at deobet.one. This Privacy Policy describes how deobet collects, processes, stores, and protects personal information in connection with the services we provide to players in the Philippines.
This Policy applies to all personal data processed through the deobet website, mobile-optimized interface, customer support channels, and any related services. By registering for a deobet account or using our platform, you acknowledge that you have read and understood this Privacy Policy and consent to the processing of your personal data as described herein.
This Privacy Policy should be read together with deobet's Terms & Conditions. Both documents form part of the agreement between you and deobet.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and its Implementing Rules and Regulations, deobet acts as the Personal Information Controller in respect of the personal data it collects from players registered on the platform.
As Personal Information Controller, deobet determines the purposes and means of processing your personal data and is responsible for ensuring that such processing complies with applicable Philippine data privacy law. deobet has designated a Data Protection Officer (DPO) who oversees compliance with this Policy and applicable data privacy regulations.
You may contact our Data Protection Officer at: [email protected]
deobet collects the following categories of personal data from players:
Note on Sensitive Personal Information: Government-issued ID numbers and financial account details are classified as sensitive personal information under Philippine law. deobet processes this data solely for KYC verification and payment processing purposes, with enhanced security controls applied.
deobet collects personal data through the following means:
deobet uses your personal data for the following purposes:
| Purpose | Data Used |
|---|---|
| Account registration and management | Identity, contact, and login data |
| Age and identity verification (KYC) | Identity data, government ID, date of birth |
| Processing deposits and withdrawals | Financial data, identity data |
| Delivering gaming services and personalizing your experience | Usage data, account preferences |
| Fraud prevention and anti-money laundering compliance | Identity, financial, and technical data |
| Responsible gaming monitoring and intervention | Usage data, wagering history, self-exclusion records |
| Customer support | Identity, contact, and communications data |
| Sending service notifications and account alerts | Contact data |
| Compliance with PAGCOR regulations and Philippine law | All categories as required |
| Platform security and technical maintenance | Technical and usage data |
deobet does not use your personal data for automated decision-making that produces legal or similarly significant effects without human review, except where required by law or where you have given explicit consent.
Under the Data Privacy Act of 2012, deobet processes your personal data on the following legal bases:
deobet does not sell, rent, or trade your personal data. We share your data only in the following limited circumstances:
All third parties who receive personal data from deobet are contractually required to process that data only for the specified purpose and to maintain appropriate security standards.
deobet retains your personal data for as long as necessary to fulfill the purposes for which it was collected, subject to the following minimum retention periods:
| Data Category | Retention Period |
|---|---|
| Account registration and KYC records | 5 years after account closure |
| Financial transaction records | 5 years from the date of transaction (AMLC requirement) |
| Wagering and game history | 3 years after account closure |
| Customer support communications | 2 years from the date of the interaction |
| Technical and usage logs | 12 months on a rolling basis |
| Self-exclusion records | Duration of exclusion plus 5 years |
Upon expiry of the applicable retention period, deobet will securely delete or anonymize your personal data unless a longer retention period is required by law.
deobet uses cookies and similar tracking technologies to operate and improve the platform. The types of cookies we use are:
deobet does not use third-party advertising cookies or behavioral tracking cookies for the purpose of serving targeted advertisements on external websites.
You may configure your browser to refuse cookies, but doing so may affect the functionality of the deobet platform, including your ability to log in and access your account.
deobet implements a comprehensive set of technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:
In the event of a personal data breach that is likely to result in a risk to your rights and freedoms, deobet will notify the National Privacy Commission (NPC) within 72 hours of becoming aware of the breach, and will notify affected players without undue delay, in accordance with the Data Privacy Act of 2012.
As a data subject under the Data Privacy Act of 2012, you have the following rights in respect of your personal data held by deobet:
To exercise any of these rights, contact deobet's Data Protection Officer at [email protected]. deobet will respond to verified data subject requests within 15 business days, in accordance with NPC guidelines. We may require proof of identity before processing your request.
If you believe deobet has not handled your personal data in accordance with the Data Privacy Act of 2012, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines.
deobet's platform is strictly intended for individuals aged 21 years and above, in accordance with PAGCOR regulations governing online casino gaming in the Philippines. deobet does not knowingly collect personal data from individuals under the age of 21.
If deobet discovers that personal data has been collected from a person under 21, the relevant account will be immediately suspended, all data will be deleted (subject to any legal obligations to retain records of the underage access), and any deposits will be returned in accordance with applicable law.
Gambling is addictive. Know when to stop. If you are a parent or guardian and believe a minor has accessed deobet, please contact our support team immediately at [email protected].
The deobet platform may contain references to third-party services such as payment processors (GCash, PayMaya, Philippine banks). When you interact with these third-party services, you are subject to their own privacy policies and terms of use. deobet is not responsible for the privacy practices of third-party services and encourages you to review their policies before providing personal data to them.
deobet reserves the right to update or amend this Privacy Policy at any time to reflect changes in our data processing practices, applicable law, or regulatory requirements. Material changes will be communicated to registered players via the email address on their account and/or by a prominent notice on the platform at least 7 days before the changes take effect.
The date of the most recent revision is displayed at the top of this page. Your continued use of the deobet platform after the effective date of any amendment constitutes your acceptance of the revised Privacy Policy.
For any questions, concerns, or requests relating to this Privacy Policy or the processing of your personal data by deobet, please contact our Data Protection Officer:
If you are not satisfied with deobet's response to your privacy concern, you may escalate your complaint to the National Privacy Commission (NPC) of the Philippines, which is the supervisory authority responsible for enforcing the Data Privacy Act of 2012.
deobet is strictly for players aged 21 and above. Gambling is addictive. Know when to stop. Deposit limits, loss limits, and self-exclusion tools are available to all account holders at no cost.